Top 10 Customer Experience Agencies Report

September 2025 | Agency Spotter

Explore the top customer experience agencies report showcasing firms ranked based on verified client reviews, proven expertise, and case studies demonstrating success in customer journey design and engagement strategies. This report highlights agencies specializing in customer experience strategy, journey mapping, service design, personalization, CRM integration, and omnichannel engagement to help brands build stronger customer relationships and loyalty. See how we rank agencies or check out more top reports.

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  1. Antonio & Paris
    (4)
    Verified

    Digital Strategy, Customer Experience, Innovation, Design Strategy, Branding

    • Los Angeles
    • 10 - 49 Staff
    • Listed by 6 users
    • Women-owned
    • Minority-owned
    • Other locations (1)
    Projects

    I would highly recommend A&P for your project!
    I worked with the Antonio and Paris agency on a pretty intensive project involving the creation of several assets with a highly technical focus, and a third company to house the digital assets. I am, and continue to be, impressed with the level of communication with their entire team and the professionalism throughout every step of the process. ... read full review

    Brenna Coco, Market Development Specialist at Thermo Fisher Scientific in the Biotechnology industry
    Brenna Coco at Thermo Fisher Scientific
    View Portfolio
  2. IntelliShop
    Claimed

    Qualitative Insights

    • Perrysburg
    • 10 - 49 Staff
    • Listed by 3 users
    • B2B focus
  3. Rose Gold Collective
    (3)
    Claimed

    Customer Experience

    • Miami
    • Fewer than 10 Staff
    • Listed by 3 users
    • Women-owned
    • B2B & B2C focus
    • Other locations (6)
    Projects

    Boundless Creativity - The Pulse Current Trends
    Worked with Rose Gold Collective on multiple Mercedes-Benz events in Chicago. The owner Sarah is amazing at creating unique and engaging experiences no matter the budget or challenges. She "makes it happen" with pristine attention to detail all while pushing the brand to try new things for different consumer engagements. They do all this while ma... read full review

    Erin Kate Brewer, Regional Marketing Manager, Central at Mercedes-Benz USA in the Automotive industry
    Erin Kate Brewer at Mercedes-Benz USA
    View Portfolio
  4. O3
    Claimed

    Customer Experience

    • Philadelphia
    • 10 - 49 Staff
    • Listed by 1 users
  5. Macquarium
    Claimed

    Customer Experience

    • Atlanta
    • 50 - 100 Staff
    • Listed by 7 users
    • B2B & B2C focus
  6. UpliftCX
    Claimed

    Customer Experience

    • Portland
    • 10 - 49 Staff
    • Listed by 40 users
    • B2B & B2C focus
  7. Meridian Thinking
    Claimed

    Customer Experience

    • North Bethesda
    • Fewer than 10 Staff
    • Listed by 1 users
    • LGBTQ+ owned
    • B2B focus
  8. relativ*
    Claimed

    Customer Experience

    • Minato City
    • 10 - 49 Staff
    • Listed by 1 users
    • Other locations (1)
  9. Appetite Creative
    Claimed

    Customer Experience

    • London
    • 10 - 49 Staff
    • Listed by 1 users
    • Women-owned
    • B2B & B2C focus
    • Other locations (2)
  10. MOHJU
    Claimed

    Customer Experience

    • Fairfax
    • Fewer than 10 Staff
    • Listed by 1 users