I've been leaving in NY since 2019, and recently opened a small business there. I needed a decent website and logo mark design for my brand.
I started looking for an agency with an actual presence in the US (I don't believe in remote work and don't want to hire freelancers), and one of my employers knew a designer from Ester. All in all, we met in their office, decided on a creative plan (I didn't have an RFP, to be precise), a list of deliverables and timelines for each. It took about an hour to sign the agreement.
During the first week, they have sent me five or six moodboards, I chose one and, in a week they shared some logo variations. I was pleased with a result and a timeline, thus I decided to proceed with my website design.
From my limited experience, they performed well, they provided me with branding and brand guidelines and five-pages website design.
