They specialist listened well to feedback and communicated effectively with the client's team.
Working with BetterQA was a pleasant experience, as we integrated their team into our daily syncs through task trackers, discussions, and internal workflows. They were highly proactive regularly identifying issues and initiating constructive conversations with our development team.
During the onboarding phase and when addressing operational matters, we interacted with their Business Operations Director and COO. They responded swiftly by assigning a qualified professional and promptly handling the necessary documentation. We also communicated with their Accountant, who consistently provided timely and helpful responses to all our payment-related inquiries.