They caught problems before our users did.
BetterQA made a real difference for our Citrix software. Last year, we were prepping a big update for remote desktop access. Their team found hidden bugs early like a security gap during multi-device logins that could’ve caused real headaches. Another time, they tested session stability by simulating spotty Wi-Fi drops. That helped us make reconnections seamless. After launch, users reported way fewer crashes or lockouts. Their test reports were clear, and fixes happened fast. We’d trust them again they get how people actually use our tools, and that’s kept our clients happy.