Bravado Solutions

Our collaboration with Bravado Solutions has been one of the most transformative experiences for our organization. We wanted to enhance the way we connect with our customers and they brought that vision to life with a fully customized AI chatbot and virtual agent solution.

They took the time to understand our workflows and use-cases and created an intuitive, human-like virtual agent that integrates seamlessly with our CRM system. The AI agent extracts customer information and provides accurate answers to repetitive queries and tracks all interactions.

They integrated the custom AI agent with our Huawei IPCC system, allowing it to automatically hand off complex queries to a human agent whenever needed. This has significantly reduced our live agents workload by 60% and has improved customer experience.

Overall their team has demonstrated excellent expertise in generative AI and machine learning technologies. They collaborated closely with us through the development, training and post-launch phases to ensure agent performance and accuracy.

The chatbot solution has become an integral part of our customer support communication strategy and we look forward to expanding it's capabilities further with bravado solutions.

Muhammad Ali

Chief Technology Officer

Extreme BPO

Information Technology and Services

Empire Limousine provides premium chauffeur services across multiple U.S. cities. We onboarded Bravado Solutions to streamline our operations and overcome growing inefficiencies.

Their team implemented an IoT-driven fleet management platform that automated dispatching, introduced predictive maintenance, and simplified our customer booking process.

The system is built on AWS Cloud and supported by edge computing, giving us real time visibility of our vehicles, better route planning, and more proactive maintenance management. They effectively addressed our key concerns, including cloud costs, IoT connectivity, and data synchronization.

Their perseverance and problem-solving approach were truly impressive. Even when challenges became complex, they stayed committed, adapted seamlessly, and always found practical solutions to keep the project on track.

We are very satisfied with the collaboration and final product.Their innovative and solution-driven approach has given us the control, visibility, and customer trust we needed to elevate our operations.

Michael Cohen

Head of IT and Operations

Empire Limousine

Transportation/Trucking/Railroad

Our main objective was to develop an AI-powered learning management platform that supports doctors in compliance training and helps them adapt to U.S. healthcare practices, while also integrating with our HRMS to automate manual administrative tasks.

Bravado Solutions brought strong expertise in AI and machine learning, enabling us to deliver adaptive, personalized learning paths for our resident doctors. The platform streamlined training records, certifications, and compliance reporting, and provided valuable analytics to enhance curriculum quality.

Our doctors are now more engaged in training, with noticeable improvements in knowledge retention. Most importantly, the system ensures full compliance with medical training standards, giving us real peace of mind. The platform has also simplified administration, reduced manual effort by 40%, and improved overall staff efficiency by about 30%.

Alex James

Chief Medical Information Officer

APPNA NJ (New Jersey)

Hospital & Health Care

We collaborated with Bravado Solutions to modernize our real estate digital platform on Microsoft Azure Platform. Our overall experience was exceptional. Their strong technical capabilities and deep understanding of the real estate domain played a vital role in advancing our digital strategy. They migrated our platform to Microsoft Azure Cloud, and efficiently integrated multiple MLS data sources to ensure accurate and timely property listings on our platform. They empowered our sales team with actionable insights that helped capitalize on potential leads. They also enhanced user experience by implementing advanced search filters and intuitive features for both buyers and agents.

Stephen James

Head of Digital Strategy

Zamid Lab

Real Estate

Ambsi Healthcare partnered with Bravado Solutions to modernize our medical billing and RCM system, and they delivered beyond expectations.
They built a reliable HIPAA compliant system for us hosted on AWS cloud, migrated our legacy data to cloud, and integrated with our EHR system using HL7 standards. The solution automated key processes including insurance eligibility checks, claims creation, and denial management, leading to a 30–35% reduction in claim denials and a 25–30% increase in reimbursement speed. Additionally, efficient EHR integration cut administrative workload by over 25–30%. What truly set Bravado Solutions apart was their deep technical expertise, clarity in communication, and ability to turn complex business requirements into scalable, results-driven solutions. Their team maintained open and transparent communication throughout the journey, making collaboration smooth and highly productive. Their proactive approach and strong project management ensured every milestone was delivered on time, with full visibility into progress and potential risks. They consistently identified challenges early and provided innovative, practical solutions that made a significant operational impact.

William Burns

Director IT and Compliance

Ambsi

Hospital & Health Care

Bravado Solutions stands out for their technical expertise and exceptional project management. They understood our business processes and delivered a custom solution that automated our warehouse operations, improved inventory accuracy, optimized our order fulfillments, and provided actionable insights through dashboards. Seamless integration with our supplier systems has given us the flexibility to scale our business with confidence.
We are grateful to Bravado Solutions and look forward to working with them again in the future.

Private User

IT Manager

AtoZ Trader LLC

Retail